FREQUENTLY ASKED QUESTIONS
What is the size of the Memory Gem?
The Memory Gem measures 5 x 5 cm in size.
Are there any extra costs?
No, you purchase once and keep your Memory Gem with all stored memories for a lifetime.
What is the shipping time?
All orders are shipped within 1-2 business days and get delivered within 3 business days in the UK
How to install the Memory Gem?
- Wash the desired area of application. (wet rag works fine)
- Let dry
- Once completely dry, peel off the protective layer of adhesive on the back
- Precisely place the medallion on the headstone or to desired area
- NOTE: adhesive is very strong and will likely only afford one try.
- Bond should form within hours of application
Will the profile I make be private or public?
When you’re creating your profile, you can choose for it to be either private or public – we leave it up to you!
